The Wall Street Journal: Airbnb takes steps to crack down on reported discrimination by hosts

Airbnb Inc. is taking steps to promote more inclusive lodgings on its site after facing accusations from renters who say they were discriminated against by hosts because of race or other characteristics.

The room-sharing firm said Thursday it will minimize users’ photos during the booking process; require anti-bias training for its employees; push hosts to use a feature that instantly books rooms; and create a team focused on promoting diversity, among other changes.

Some would-be renters have contended that Airbnb hosts denied them lodging after identifying their race or sexual identity through their photos, names or other means. The San Francisco company has sought to dampen the controversies, in part, by hiring former U.S.

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