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The Wall Street Journal: Samsung offers $100 to loyal Galaxy Note 7 customers

SEOUL — Samsung Electronics Co. has put a price on the loyalty of its U.S. smartphone consumers: $75.

On Thursday, the U.S. Consumer Product Safety Commission said it was officially recalling replacements of the Galaxy Note 7 phones, saying the devices “can overheat and catch fire, posing serious fire and burn hazards to consumers.”

The formal government recall comes two days after the South Korean technology giant announced it would pull the plug on the Galaxy Note 7, a product whose botched recall in response to reports of devices’ overheating and combusting has tarnished the brand.

Samsung 005930, +0.32% issued a separate statement on Thursday alongside the recall notice, saying it would offer a $100 credit for a carrier or retail outlet to customers who turn in their Galaxy Note 7 device for another Samsung smartphone.

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