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After a harrowing holiday season, struggling department stores reach a ‘tipping point’

That avalanche of promotional emails and in-your-face advertisements isn’t cutting it for shoppers, and it’s costing department stores sales and profits — as well as their employees and locations.

This week, Macy’s M, -0.13% announced it’s cutting more than 10,000 jobs and identified 68 stores out of the 100 closures it announced last year, Sears SHLD, -7.99% announced on Thursday it’s closing 150 stores; and Kohl’s KSS, -1.38% said on Wednesday its holiday sales were “volatile.” Meanwhile, year-round promotional sales have recently come under renewed scrutiny: Macy’s, Sears and Kohl’s, along with J.C. Penney JCP, -3.69% were sued last month for allegedly misleading shoppers over big discounts, according to the LA Times.

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