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Uber harassment scandal will hurt, but not in same way as #DeleteUber campaign

Uber is facing another crisis, but experts say the impact on the ride-hailing service will be different than the recent campaign to delete the company’s app.

A former Uber engineer published a blog post over the holiday weekend alleging sexual harassment and gender bias within the highly valued Silicon Valley startup, which arrived on the heels of a user-led campaign to #DeleteUber in response to perceived support for President Donald Trump and his travel ban. But experts think the impact of this scandal may be felt more in Uber’s employee recruiting than its customer base, which is backed up by data that shows Uber is staying popular with smartphone users.

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