Why you shouldn’t order ice on a flight, and other ‘dirty little secrets’

There are things customer service representatives will never tell you. That’s where former employees come in.

Former and current workers revealed some of the biggest secrets of their industries on a recent Reddit thread that has, over the last four days, garnered nearly 25,000 comments. When it comes to making customers happy, some industries — cable TV, internet service providers or health insurers, anyone? — can never seem to catch a break. (Spirit Airlines recently promised it won’t be the least popular airline in America, at least among those who use it.)

Don’t miss:‘The Points Guy’ has 30 credit cards and a credit score of 805 — and lets us in on his secrets

>>> Original Source <<<