Financial transactions for thousands of customers disappeared from this online bank for four days

In November, I ditched Wells FargoWFC, +0.67% for Simple and haven’t looked back. Until this past weekend.

I love the digital bank, with its clean design and great user experience, and have even convinced a few of my friends to join it. Using its envelope-based budgeting system and “goals” feature that does automatically puts savings away by a certain date, I have saved thousands of dollars in the few months since switching and I feel more financially healthy than ever. But since Friday, I was unable to access my account’s accurate balance or any of my recent activity.

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