Consumers’ gripes with airlines have skyrocketed

Airline passengers’ patience may be running out.

Complaints about airline service jumped by roughly 70% between March and April, according to a recent report from the U.S. Department of Transportation. The department received 1,909 complaints in April, versus 1,132 filed the month prior. Reports of dissatisfaction with airline service increased by roughly the same amount on an annual basis, as well.

The uptick in consumer complaints also came as the airline industry began to grapple with a host of high-profile embarrassments, including the violent removal of a 69-year-old doctor from a United Airlines UAL, -0.28% flight in Chicago because the airline wanted his seat for one of its employees.

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