The Wall Street Journal: Equifax struggles with data-breach fallout as consumer complaints pile up

Equifax Inc. struggled over the weekend with its response to its massive data breach as consumers continued to criticize the credit-reporting company’s efforts and cited ongoing problems with a website set up to help them.

Regulators, meanwhile, are urging consumers to freeze their credit reports, a move some lenders fear could ding credit growth even as the finance industry struggles with the question of how to contain the potential for widespread fraud that could affect millions of Americans.

Read: What to do now if you’re among 143 million Americans affected by Equifax data breach

Despite Equifax’s EFX, -13.66% statement Friday evening that it had cleaned up many of the problems on its website, consumers said they were still receiving erroneous and confusing responses.

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